So… this week, ever since Monday, the rest of the team started discovering the mistakes made by Jane all these months, every day we encountered new mistakes by her, and… even our UK office is starting to raise questions regarding the reported figures pertaining to the vessels that she’s in charge of.
And then, yesterday she got to know one of our IT lads was very unhappy with her.
And then… she started crying. Just because she learnt that the IT lads weren’t happy with her.
I mean… seriously?
Sigh…
It’s extremely tiring and mentally exhausting to deal with her, especially when she has clinical history of depression and her sensitivity can shoot through the roof at times.
Today I looked at the queries sent over by UK team, and told her to investigate and respond to UK team accordingly. She didn’t even try her hands at it, and she simply just asked me “I don’t know how to check…”
She’s not new in this role………. what did she meant by she don’t know how to check? Goodness me…
OK, never mind, I took a deep breath and explained to her which account code to take a look, find out where’s the discrepancies and gave a few examples which could be possible reasons why the discrepancies happened.
I then asked, “do you understand what I’m saying?”
She nodded her head.
Then I told her “OK, now you tell me how you’re going to check this discrepancy.”
Then she just looked at me blankly. Um, hello, didn’t you say you understood what I was saying?!
I could feel my blood pressure rising. It’s fine, I still can hold it in, no prob. I repeated all over again, and asked her “do you understand now?” Then she said “uh, I think so.. ” So I left it at that. I don’t want to kill myself by asking her to repeat what I was saying…
In the end, even though I left her to her own devices, I ended up checking for her as well, because I’m very sure she won’t be able to find out what’s wrong exactly with her numbers. So I spotted her mistakes, asked her to come over to my desk, and I just pointed out where her mistakes were, and even told her what she needed to do, and how she should draft her email in response to UK team’s queries, and going forward what she needs to take note of when working on monthly closing.
And guess what? She just started crying again. Geez…
救命啊, can someone teach me how to handle such subordinate? I didn’t even raise my voice leh, hello? 搞得我一度自我怀疑，是不是我说话太冲？是不是我语气不好？是不是我太凶了？怎么纠正她一件事情她就哭了呢？被拧开的水龙头吗？一哭还不会停了？
心真的好累…